Frequently asked questions

Forex is the global decentralised market for the buying and selling of currencies. Forex is the worlds largest financial markets where more than $5 trillion worth of currencies are bought and sold each day.

The non-farm payroll (NFP) figure is a key economic indicator for the United States economy. It represents the number of jobs added, excluding farm employees, government employees, private household employees and employees of nonprofit organizations.

NFP data release is done first friday of every month at 8:30am ET,which makes it a great trading indicator and strategy in the forex market.The data is released by Bureau of labour statistics and can be found on economic calender.

synthetic indices are based on a cryptographically secure random number generator audited for fairness by an independent third party. These indices are engineered to simulate real-world market movement and are unaffected by natural events and disruptions. Synthetic indices are available 24/7, have constant volatility, fixed generation intervals, and are free of market and liquidity risks.

Our minimum deposit is $1000, anything below won't be credited to your account balance.

Yes!  we’ve had many happy clients from the United States, New Zealand, United Kingdom, Canada, Singapore, and Switzerland, amongst many others

Once you become a verified client, you will have access to all of Maxellant products and services. Verify your profile by uploading clear colour copies (mobile photo or a scan) of the following document:

  •  Proof of identity – passport, national identity card or driving license (if your identification document also states your correct residential address, then an additional proof of address document may not be required.)

Maxellant offers two major payment methods including:

  • Bitcoin
  • Bankwire

You should note that we do not accept cash deposits.

Its is highly prohibited and we would close your account and refund your money if you open two accounts with the same details. if you have a problem acessing your account you can contact the support or reset your password.

Affiliate marketing is the process of earning a commission by promoting other people's (or company's) products. 

Maxellant offers different affliate % depending on the portfolio your upline purchases.

If you refer up to 50 persons who successfully purchases a Porfolio on Maxellant we would send you our Partnership Contract which invovles been a shareholder on Maxellant.

We at Maxellant have the ability to mitigate risk which allows us to proactively ackwnowledge and accomodate risks.

Even when we have losses on the market clients are paid with no stress becuase of our reserve with the Swiss Bank

The know your customer or know your client guidelines in financial services requires that professionals make an effort to verify the identity, suitability, and risks involved with maintaining a business relationship. The procedures fit within the broader scope of a bank's Anti-Money Laundering policy.

Withdrawal requests are processed within 1 business day. Please note, at the company’s sole discretion, in some cases we can require additional information on the event of the withdrawal, in which case the request might be processed later. After the withdrawal request is processed, it depends on the withdrawal method how long it takes for the client to receive the funds.

To withdraw funds, please log into your account and make a withdrawal request. Our accounting department will receive your request and proceed within 1 business day. Up to the deposit amount, withdrawal will always be sent back to the payment method used to fund the investment account.
Please note, in order for a withdrawal request to be processed, your account must be fully verified.

Depending on the deposit method, wire deposit usually takes between 3 to 5 working days, depending on the sending bank while other methods like bitcoin take minutes. Via bank wire, once we received the funds in our bank account, they will be deposited into your investment account. Please contact finance@maxellant.com, in case you have been charged with the deposit but funds are not showing in your investment account.

Investors’ funds are held in segregated accounts, meaning completely separate from the company’s accounts. Investors’ funds are kept by ICC Intercertus Capital Limited in first class banks.

Yes.you can transfer money to friends or family using our transfer button on the tab.

Note:We charge a certain percentage for all transfers.